Go Web Hosting is part of GO UK, an Internet organisation operating a number of established websites catering for the online shopper, the private individual considering starting an Internet home based business, those already operating an Internet business and online/offline companies. The websites are designed to offer a selection of money saving products, shopping experiences, ideas, services and opportunities. As a website hosting and domain registration company our aim is to offer what we believe to be some of the best hosting plans available on the Internet. We do not profess to be the cheapest, but when you compare the full content offered in our plans, like for like we believe we have no competition. We do not stop there, as our after care and support elevate us into the top bracket. As we say on our welcome page, purchasing any of our services is the beginning of a first class business relationship we will at all times stop at nothing to keep. Based on the edge of Sherwood Forest, Nottingham, United Kingdom, GO UK is a forward thinking company with plans to introduce a number of websites during the course of 2007/8 We hope the following information will convince you of our genuine intent. The data centre used by Go Web Hosting offers a secure, resilient environment for our web hosting platform. Based in a secure facility the data centre is built to an N+1 specification, so that if any particular service fails - e.g. electricity or air conditioning - another backup service automatically takes over the failed service's job. Dual power feeds enter the building at different points and Uninterruptable Power Supplies (UPS) ensure that all power to the server area is clean and spike free. In the event of a power outage the UPS can take the entire data centre load for up to five minutes. However within 20 seconds our redundant generators are able to indefinitely take on the entire data centre load. The data centre is manned 24 hours a day, 7 days a week, so that if anything goes wrong engineers can respond quickly and effectively to the problem. Access to the data centre is via a master access list using Smart Card authentication and is by authorisation only. CCTV operates throughout the facility. The temperature of the data centre is kept at a steady 20oC to allow optimum equipment performance. The fire detection system monitors the room for any sign of fire and allows operators to respond to such a situation using a variety of fire suppression techniques. Our web hosting platform uses Dell servers. Utilising state-of-the-art technology we have built a web hosting platform that is second to none. Our platform is designed in such a way that if any server fails another server automatically and without delay takes over that server's workload. For example, if one of our mail servers breaks down another server automatically comes online, with all the correct configuration, and takes over the work of the failed server. During this period no email is lost. As well as this, all data is stored in two large network disk arrays. Data is automatically synchronised between the arrays so that in the event of an array failing the remaining array continues to serve data to the servers with no downtime. Current server specification is: Dual Intel Xeon Processor 3.4GHz with 2MB Cache - 8 GB RAM - Dual 136 GB SCSI Drive (for the operating system) - RAID Mirroring (for the operating system) - Dual Power Supplies - Dual Gigabit Network Adapters Our network operates on industry-leading network equipment from Cisco Systems. All our switches and routers are developed by Cisco. Our network is based on gigabit technology, which means that it runs at a speed of 1000 Mb per second - most web hosting networks are limited to 100 Mb per second. Our network also utilises 100% CAT6 network cable, which contains four pairs of copper wire and, unlike CAT5, utilises all four pairs. CAT6 supports Gigabit (1000 Mbps) Ethernet and supports communications at more than twice the speed of CAT5e, which is the other popular standard for Gigabit Ethernet cabling. Redhat is the leading provider of Linux open source software. For many years now Redhat Linux has been the number one choice for web hosting companies, not just because of Redhat's amazing scalability but also because of its track record as the most stable operating system available in the market today. Our systems utilise the latest Redhat server technology to allow our servers to be continually up to date with Redhat system & security patches. Unlike many of our competitors we run Redhat Enterprise Linux, the most stable release of Redhat Linux available and the only version that keeps completely up to date with security patches. Go Web Hosting operates a multi-homed network utilising BGP4 technology. Simply put, we have multiple connections to the Internet with different backbone providers, should any connection fail our other connections automatically take all the traffic. Not only does this mean that we are very unlikely to lose connectivity to the Internet, but it also means that traffic moving to and from our network can choose from a range of paths to get to its final destination. This means that we have been able to configure the network always to take the fastest paths. Go Web Hosting are backed by one of the most integrated web hosting and domain name platforms in the world,. We don't operate separate systems or brands for our domain name or web hosting business, meaning that all our systems are tightly integrated. Wherever we can, we have handed control of all the services we offer over to you - after all, who else is more qualified to operate your Website? This means that you can make the most of the changes you need or add new services in real time in our simple to use Go Super X Control Panel. The detailed online knowledge base used contains answers to the most frequently asked questions. We update the database on a regular basis to ensure you get the most up-to-date information. Sometimes things do go wrong. If this should ever happen you are assured that we will work with you to resolve any issues you have as quickly as we can. We operate an easy-to-use ticketing system where you can alert us to any issues you have. Our ticketing system is found within our password-protected customer area, which has the advantage of authenticating your details to Go Web Hosting. Good security has never been so important to protect our customers from identity fraud. Our ticketing system also sends lots of basic account information to Go Web Hosting to save you the trouble of repeating yourself. We aim to answer support questions within 10 hours, and often reply faster than that. Protecting your home or business computer from viruses is critically important - nine out of ten viruses are spread by email. Many of these viruses can devastate entire networks, steal sensitive data and in many cases destroy data. The cost of repairing this damage can be very high and in some cases data cannot be restored at all. Operating a virus scanning system on your own computer is of course an important way of stopping a virus, however it's also important to remember that these systems stop viruses once they are present on your system and sometimes this is too late. Our virus scanning system stops viruses at the server so the virus never goes onto your computer and you never have to try and deal with it yourself. Automatically updated every few hours it always knows about the latest viruses on the Internet. Each virus scanner you buy will totally protect one specified domain, no matter what email facilities you activate on that domain. Don't wait until it's too late - activate Virus Scanning on your domains now!